Contact Me

Have a question? Found an error? Got a story to tell? Then you've arrived at the right part of the website.

If you want to contact me, scroll down. If you're looking for the answers to frequently asked questions, you need the FAQ. If you want to read previous messages or questions, you'll be wanting the Previous Messages pages.

How to contact me

Before contacting me, please read the following:

• If you have a question, check the FAQ first as I won't answer the same question twice. Also, if the question is about a problem with a The Sims game, please try looking at the official help centres or contacting EA before asking me. There are help centres for the UK and the US, where you can find answers to frequently asked questions (if there's nothing on the UK one like when I looked, try the US one) and contact EA if they don't help (choose Talk to a game adviser on the right and follow the procedure -- you'll need an EA/Origin account, which you will have if you've registered for TheSims3.com or TheSims2.com). Australia and New Zealand don't have their own help centres -- the website for those countries just links to the US help center, so try there. EA doesn't have a website for Ireland anymore, so if you're from there I guess you'll have to think of yourselves as part of the UK like EA does, and use the UK help centre (or the US one if that one's empty).
• If you want to give general comments about the website, please sign the Guestbook (public) or provide feedback (private) instead.
• As long as you choose to let me publish your message, it will be published on the appropriate page in Previous Messages with a response from me.

Now - there are two ways to contact me -- by email, or using a form. I'd recommend using the form as it's easier.

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